Privacy policy

Last updated: June 2, 2026

1. Signature Sound Co operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Signature Sound Co is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including the items you view, place in your cart, add to your Wishlist, purchase, return, exchange, or cancel, and your past transactions.

• Communications with us including the information you provide when contacting customer support.

• Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information including information regarding your interaction with and navigation of the Services.

3. Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, contact us, or otherwise provide information.

• Automatically through the Services, including through cookies and similar technologies.

• From service providers who perform services on our behalf.

• From partners or other third parties.

4. How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to:

• Process orders and payments.

• Fulfill purchases and arrange shipping.

• Process returns, exchanges, and cancellations.

• Create and manage customer accounts.

• Provide customer support.

• Remember your preferences.

• Personalize your shopping experience.

• Improve our products and services.

Marketing and Advertising

We may use your personal information to:

• Send promotional emails and marketing communications.

• Inform you about new products, offers, and updates.

• Display personalized advertisements on our website and third-party platforms.

Security and Fraud Prevention

We use personal information to:

• Verify your identity.

• Secure accounts and transactions.

• Detect and prevent fraud, abuse, and unauthorized access.

• Protect the security of our Services.

Communicating with You

We may use your information to:

• Respond to inquiries.

• Provide updates about orders and accounts.

• Send important service-related notices.

Legal Reasons

We may use personal information to:

• Comply with applicable laws and regulations.

• Respond to lawful requests from authorities.

• Enforce our policies and terms.

• Protect our rights and the rights of others.

5. How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers that assist with payment processing, fulfillment, shipping, analytics, customer support, cloud storage, and website operations.

• To business and marketing partners for advertising and promotional activities.

• When you request or authorize us to share information.

• To affiliates within our corporate group.

• In connection with a merger, acquisition, sale of assets, bankruptcy proceeding, or similar business transaction.

• When required by law or to protect our legal rights.

6. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve its platform.

Information you provide through our store may be shared with Shopify and third parties located in countries other than your own. Shopify may process information collected through your interactions with Signature Sound Co and other merchants using Shopify's services.

To learn more about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.

7. Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us and we will take steps to delete the information where required by law.

9. Security and Retention of Your Information

While we implement reasonable security measures to protect your information, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

• Provide our Services.

• Maintain customer accounts.

• Comply with legal obligations.

• Resolve disputes.

• Enforce agreements and policies.

10. Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to access your personal information.

• Right to request deletion of your personal information.

• Right to correct inaccurate information.

• Right to data portability.

• Right to opt out of targeted advertising and certain data-sharing activities.

• Right to withdraw consent where applicable.

Marketing Preferences

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications regarding your orders or account.

11. Complaints

If you have concerns regarding how we handle your personal information, please contact us using the information below. Depending on your location, you may also have the right to file a complaint with your local data protection authority.

12. International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page, along with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact:

Signature Sound Co
Email: signaturesound.co1@gmail.com